Axcient x360Recover just works
BCDR. Virtual office. Auto verify. We use all of the above for direct2cloud and local appliance sync to Cloud vault. Self managed and easy …
Overview
What is Axcient x360Recover?
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into…
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Popular Features
- Flexible deployment (35)8.989%
- Snapshots (35)8.787%
- Instant recovery (35)8.181%
- Management dashboard (35)7.979%
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What is Axcient x360Recover?
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console…
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What is Axcient x360Recover?
Axcient
x360Recover is a business
continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they
serve. x360Recover protects data from cyberthreats like ransomware or risks like
accidental deletion, boasting a solution that is simple to deploy and manage. Delivered as a direct-to-cloud or
appliance-based deployment, x360Recover is designed to cover all modern backup and
recovery use cases—including appliance, server, and cloud-to-cloud—with a
solution built on Axcient's proprietary Chain-Free backup technology and including
features like AirGap, AutoVerify, Virtual Office, Local Cache, and PSA/RMM integration. By
eliminating the pains and inefficiencies of chain management, Axcient aims to simplify management and can include flat-fee pooled data storage and secure long-term retention by default. Backup
integrity is automatically verified, and one or more systems can be virtualized
almost instantly. The vendor states x360Recover delivers an RPO of 15-minutes and an RTO of less
than 1-hour.
Axcient x360Recover Features
- Supported: AirGap
- Supported: AutoVerify
- Supported: Local Cache
- Supported: Virtual Office
- Supported: Flat-fee Pooled Data Storage and Secure Long-term Retention
Axcient x360Recover Integrations
Axcient x360Recover Competitors
Axcient x360Recover Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
Frequently Asked Questions
Axcient x360Recover (formerly BRC) can not only recover a single server or desktop, but can automate the recovery of an entire customer site through its Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. There are several options for accessing VMs running in a Virtual Office, including remote desktop and VPN. A Virtual Office can be stood up either manually or by utilizing Axcient’s built-in automation and orchestration features in the web Remote Management Console.
Datto Cloud Continuity, Datto File Protection, and Datto SIRIS are common alternatives for Axcient x360Recover.
Reviewers rate Flexible deployment highest, with a score of 8.9.
The most common users of Axcient x360Recover are from Small Businesses (1-50 employees).
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- Business Problems Solved
- Recommendations
Axcient x360Recover has been widely used by organizations and managed services providers, or MSPs, for various backup and disaster recovery purposes. Users have deployed Axcient appliances to their clients, offering file retention and easy restoration, ensuring data is backed up and safe from threats. MSPs rely on Axcient x360Recover to provide backup and disaster recovery solutions, safeguarding clients from Ransomware viruses and enabling virtualizations during server downtime. The software also supports clients' continuity with cloud backups, offering multiple backup and replication options while shortening the mean time to recovery. Users praise Axcient x360Recover for its commitment to product improvement over the years, continually adding new features.
The ease of installation and recovery process of Axcient x360Recover is highly appreciated by users, along with the helpfulness of the support team. Users have found the software invaluable in systems failures, allowing for rapid virtual instances of failed systems. Additionally, Axcient x360Recover is utilized for backup, disaster recovery, continuity, and security goals. The software has shown significant improvements in offsite speed and reliability since version 5.0, enabling users to successfully perform full and virtualization recoveries. Overall, Axcient x360Recover is used by companies, managed IT clients, and MSPs for a range of backup and disaster recovery needs, providing peace of mind and efficient data protection.
Based on user reviews, it is commonly recommended to prioritize the minimum requirements when using local appliances with Axcient x360Recover. It is also advised to explore other similar products and consult with companies that have firsthand experience before making a decision. Taking advantage of the trial period offered by Axcient x360Recover and replibit is suggested for assessing their strengths. Users recommend seeking additional technical support training and exploring the various ways x360Recover can help achieve backup goals. They also advise evaluating the specific system being backed up before selecting Axcient x360Recover and fostering a strong relationship with the vendor for reliable support during any issues. Opting to have the local appliance onsite for recoveries rather than solely relying on direct cloud backup is considered an ideal setup. Users suggest utilizing the one-on-one training sessions to gain comprehensive understanding of the system. Additionally, running a trial to test Axcient x360Recover is recommended, and if consistent space issues arise, considering hardware upgrades might be necessary. Users advise ensuring that security standards are met before finalizing a decision about Axcient x360Recover. Furthermore, replibit is highly regarded for its easy access and dependable backup solutions, with users considering it as the leading backup software that has saved them on multiple occasions. The backup and recovery dashboard in replibit is particularly praised for its ability to quickly identify any issues. Lastly, eFolder is acknowledged as a commendable system that offers good value for money, especially for compliance with data regulations.
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Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
December 18, 2022
The best freaking BCDR platform out there
Axcient x360Recoverr is the only BC/DR software that we use. Axcient x360Recover solves replication needs. With 4 Data Centers worldwide, Axcient x360Recover is able to provide the extra level of BC/DR that we need. Axcient x360Recover is also a great tool to migrate physical servers to the cloud. We simply back up the server that needs migrated and then export the vmdk or vhdx and off we go. We have moved over a hundred servers to our own data center using this method.
- Customer Support
- Product Updates
- Multi-Tenancy
- flexibility
- Getting the Axcient x360Recover terminology down
- Licensing Portal is clumsy
November 30, 2022
Honest Axcient x360Cloud Review
We use Axcient x360Recover to support our clients continuity with cloud backups. x360 Recover addresses being able to easily deploy cloud backup software in an easy to manage format. The software and their cloud portal allows us to create backup policies that make sense for our clients. I am able to set business hours and bandwidth throttling to make sure my client is protected and their business isn't interrupted. In the cases where we've had to recover a system it was easy enough to get my clients running again. We've moved away entirely from other backup solutions and out of our clients are now covered under Axcient.
- Setting Backup policies
- Easily view backup information
- Easily configure new clients and deploy
- Functionality can be spotty at times
- On systems that don't just backup, manual intervention is required.
- KB needs to be updated.
November 30, 2022
Tech-N-Go IT Backup solution
Sell it to my customers as their backup solution; both Appliance and Direct to Cloud
- Updates the software and backup solution to make it easier to use and configure
- Support is very good and responsive
- Have not needed to do a complete and total recovery but am confident it will work
- Direct to Cloud is getting better but not that responsive to changes to the Agent.
- Do not have a large client list using it but would like better discounts on hardware and monthly costs.
- Better hardware options or more customizable options at least to match my customers needs.
November 30, 2022
Very Happy MSP
Score 10 out of 10
Vetted Review
Verified User
Backup and DR for my customers. I build my own local appliance hardware and install Axcient x360Recover on them. I also have offsite storage (vaults) that I manage at a colo facility. I do DR on both the local appliance and remove vaults. I replaced Appassure/Replay after Dell purchased and make it work for only 1 client per server (I had 60).
- Protecting systems
- Simple recovery of files & folders
- Complete Bare metal restores of entire systems
- Mac support
- Linux support
- Appliance to vault to vault (last step missing
- Alters (email) of appliances and vaults that go offline
February 15, 2019
Axcient -- a comprehensive disaster recovery solution
Our company is currently using Axcient as a disaster recovery solution. We have an onsite device that is mirrored to an offsite device that resides in the Axcient data centers. These devices contain full backups of our entire virtual (VMware) server environment. Both the onsite and offsite devices are able to act as a replacement for our live production VMware servers in the event of a disaster. I can spin up all of my virtual servers on either device (onsite for non-physical environment emergencies - like server failure / offsite in the "cloud" with remote desktop connectivity to those same servers - for physical environment failures). The offsite server can also be delivered to me overnight should that needs arise for longer-term recovery efforts.
- Support - their email support team is top notch. Let me put it this way. I receive an email that a backup failed. I forward to support. I receive the auto-reply in a second and a real response with the hour. They take it from there and fix the issue, run test backups, and confirm with me that the backups are now working properly. Can you ask for more from a support team?
- System upgrades are fully inclusive with your service contract, and they are handled directly by support.
- The device is very stable . It rarely if ever requires a reboot.
- Super easy to run spin-up tests on my virtual servers without affecting the backups - onsite and cloud.
- 24-hour overnight shipping of cloud device if needed/
- Price -- I guess they are in the ballpark of market, I just felt the price was a bit high on startup + ongoing...
- Auto-updates of the client that is deployed. I had to manually update after the system update.
September 24, 2014
Axcient use in the SMB client space
Axcient is a great mid-level backup solution with a great mix of OnPrem appliance and Cloud based backup, coupled with live visualization of a failed host on the appliance. Easily deployed and configured for a wide range of client environments. Axcient has proven to be invaluable in several recent systems failures. With the OnPrem appliance we were able to rapidly spin up virtual instances of the failed systems allowing our clients to return to operations quickly and seamlessly while we affected repairs to the production hardware.
- Fully integrated product support that is always ready to assist with even the most basic issues
- Detailed product status and health dashboard for service providers
- Robust development cycle always open to making product improvements
- Some key issues with the product update process delayed remediation of issues. These included spotty or slow deployment of firmware updates, delays in execution of requests by the support team, and a few instances of having to chase support down to get them to complete work requested. Most issues were addressed a while ago, but these were challenges we faced during ramp up.
- Firmware updates were difficult to schedule at times. We would learn of a fix being available to address an issue but the support team was not always very attentive on deploying the firmware when asked. Later on, they became pretty efficient on getting them out in a timely fashion.
- Inconsistent response from support, both in timeliness and in answers to questions. Some of their support staff were very green, and some were less than polite at times. We would submit the same issue and error code for multiple devices, and the answered returned as to the root cause would vary greatly.
- Logging and self remediation was limited, much of the meat and potatoes error coding was not exposed to the admin site or the vendor portal. We would have to engage support for any complex issues, delaying resolution and putting backups on hold while we wait.
July 10, 2014
Axcient - a love/hate relationship
I work for a MSP (Managed Service Provider) and we have thousands of clients we support. We are offering the Axcient product as a solution to backup a client's server locally and to the cloud and provide the ability to spin up a virtual machine locally for continuity in case a server is down, restore files, restore entire servers from a crash (bare metal) and also spinning up virtual machines in the cloud for disaster recovery and continuity if users need to work outside of the office.
Our company began using Axcient in 2012. I was brought in from the beginning as bugs were worked out and we created our standard on how to implement the solution. A year later myself and the manager of our Backup dept were flown to Axcient Headquarters to meet the Axcient staff that we worked with every day.
My impression of Axcient is that their solution is heading in the right direction. In the beginning (firmware 3-4) even the basic offsite process took forever and we had to constantly send out DAS devices (Direct Attached Storage) to copy the data from their onsite Linux appliance that all servers backed up data to. Since version 5.0 we have seen significant improvements on offsite speed and version 6.x has been great on onsite/backup copy speed. More improvements are to come that will make this product even better.
They still lack true native VM backup ability like Veeam and therefore every VM acts as it's own server being backed up at the VSS level. Axcient does it's best to keep up with firmware editions but at times they are released prematurely only to find major issues with them. We tend to stay a few versions back. Our company now has a dedicated backup team and Axcient has been our flagship to offer clients.
Our company began using Axcient in 2012. I was brought in from the beginning as bugs were worked out and we created our standard on how to implement the solution. A year later myself and the manager of our Backup dept were flown to Axcient Headquarters to meet the Axcient staff that we worked with every day.
My impression of Axcient is that their solution is heading in the right direction. In the beginning (firmware 3-4) even the basic offsite process took forever and we had to constantly send out DAS devices (Direct Attached Storage) to copy the data from their onsite Linux appliance that all servers backed up data to. Since version 5.0 we have seen significant improvements on offsite speed and version 6.x has been great on onsite/backup copy speed. More improvements are to come that will make this product even better.
They still lack true native VM backup ability like Veeam and therefore every VM acts as it's own server being backed up at the VSS level. Axcient does it's best to keep up with firmware editions but at times they are released prematurely only to find major issues with them. We tend to stay a few versions back. Our company now has a dedicated backup team and Axcient has been our flagship to offer clients.
- Local virtual machine can be launched from the image backups stored locally
- Ability to manage multiple clients/appliances from their RMC (Remote Management Console) is a must for MSPs and Axcient provides this
- Cloud continuity to load up Virtual Machines offsite in the cloud
- Onsite backup speed, it's improving but it is in the works to get better
- Automated firmware updates that work around backups that run
- Ability to manage alerts by template if you are setting up local appliance alerts
We have deployed Axcient appliances to many of our clients as a backup solution. Generally, the Axcient appliance is used across the entire organization for our clients that we deploy to. It addresses the need for file retention, the occasional "oops", and allows us to restore from a fairly easy to use web interface.
- Allows for fairly quick restores
- Easy to use web interface
- Painless software upgrades/updates
- Bare metal restores
- The web console could use some speed improvements. It often takes 15-20 minutes just to get a restore started. It also does not seem to play nice with more modern browsers
- The appliances themselves are fairly big and cumbersome. I'd like to see smaller appliances in the future.